Reboot

Symptoms

  1. You have an HP computer in UEFI mode
  2. You try to restore a system backup or perform a different operation with Acronis True Image that requires reboot
  3. After reboot, the system boots directly to Windows. Acronis True Image does not start in boot mode and the recovery/other operation is not performed

Cause

HP computers in UEFI mode use a specific boot order that overrides Acronis Loader.

Solution

As a workaround, change the boot order manually:

Symptoms

Error "Video mode setup error: Error 0x1400006: Invalid video framebuffer parameters" occurs at computer boot time when you try one of the following:

  • Boot the computer from Acronis bootable media (Linux-based)
  • Use F11 feature (Acronis Startup Recovery Manager)
  • Perform a recovery, disk cloning or other operation, and a computer reboot was requested

Example error messages:

Example 1:

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