To create a consistent image of an encrypted partition it has to be done in sector-by-sector mode
You may need to do a sector-by-sector restore of a disk backup if it has a file system that was corrupted before the backup was made
Using the sector-by-sector backup method creates a raw image of the whole hard disk drive
Use Acronis Bootable Media to do a raw backup
To fix the issue, install VMware Tools with the vmsync driver
