The issue relates to different profiles and permissions attributes in Windows

When attempting to explore an archive, there pops up an Internet Explorer Script error

Acronis Recovery for Microsoft Exchange errors out on trying to restore Information Stores from full backup

Restore the files/folders again with the File level security settings option ticked off

A newly created NTFS volume has "Full control" security permission for Everyone

How to set up user permissions on centralized vaults

List of local and remote management rights for regular users and standard Acronis users


Usually, your account must be assigned the global administrator role in order to protect Microsoft 365 data using the cloud Agent for Microsoft 365. 

However, in some cases, it may be impossible to use the Global Administrator role, e.g. due to security restrictions.


Grant Tenant wide permissions to the Backup Service application and create a custom role for this purpose. Please follow instructions in Microsoft documentation:

To save to and restore from shared folders, you need to make sure that special permissions are set