Open

open

Port and hostname that Acronis Internet Security Suite 2010 Antivirus needs to have access to

Start a new backup chain. Keep the old one for recovery purposes only

The backup on the network share has been moved or is corrupt. Use the "Remove the list" option to delete the backup

Plug in the external device that has the backup or remove the backup from the list. Or change the drive letter of external disk back to the original one

The backup on the network share has been moved or deleted. Use the "Remove the list" option to delete the backup and recreate it

Make sure the external device (e.g. USB disk) is plugged in and working

The product does not support different credentials for synched network folders

Unmount any backups that you have or reboot the machine to solve the issue

Readd the backup and recreate the backup settings to fix the issue

With the "telnet" command you can test if a port is open

1. Nahimic software is installed on your computer

2. When you try to launch Acronis True Image, the program's window does not open. No error message is displayed.

Symptom

Acronis True Image closes unexpectedly at startup if Wacom software is also installed.

Cause

Known compatibility issue.

Troubleshooting

Check if the issue is resolved after each step:

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