Make sure your Firewall software is not blocking the access
Start the installation, enter the serial number and follow the wizard. The product will automatically activated and tied to your machine
A full Acronis Backup & Recovery 10 Advanced Server Virtual Edition license is needed in order to install Acronis Agent for Hyper-V
Run the Acronis Backup & Recovery 10 Build 12457 or higher to install Acronis Backup & Recovery 10 Online
Log out from Acronis Server and log in again
Access your account from the product under Vaults -> Personal and delete the backup
This article describes how to delete backups, files or folders from Acronis Cloud
This article describes how to activate online backup. Make sure you have an account at the Acronis website, then log into your account through the product.
How to recover files or folder from Acronis cloud with Acronis Small Office: Cloud Server Backup
How to backup files to Acronis cloud
This article lists the supported storage destinations for backups with Acronis vmProtect 8
True Image Lite 2013 consists of Acronis Online Nonstop Backup and Local Nonstop Backup
Select "Recover" and download the files or folders in ZIP format
Backup of big files to online storage fails with "Failed to upload data to Data server. Check your Internet connection or try again later".
Restoring from the online storage. Large Scale Recovery (LSR) or directly over the internet
Your subscription has expired. Please extend your Acronis Online Backup subscription
Login to online backup fails with "The e-mail or password is incorrect."
Acronis Online Stores accept payments via wire transfers, credit cards and purchase orders
The online backup subscription is annual
Please recheck your e-mail box to make sure there is no discrepancy
This is a known product limitation
This is a known issue. Do not run the validation task of a backup stored online if this may potentially interfere with other Acronis Backup & Recovery 10 tasks
Unblock the necessary hostname and the 55556 port
There are several reasons why an order cannot be processed at the moment
How to proceed if you accidentally have ordered a wrong product at the Acronis Online Store
One license per one machine with an Acronis Agent. One license for all virtual machines in agentless ESX/Hyper-V operation
You can reassign a cloud backup subscription from one machine to another, provided that you use the same online backup account.
- Start Acronis Backup on the machine to which you want to reassign an existing activated subscription, and click Actions -> Activate online backup subscription:
You can purchase Initial Seeding backup under your account
For country availability see:
Make sure you have an account at the Acronis website, then log into your account through the product