There is no WinPopup service in Windows Vista, Windows 7 or Windows Server 2008

This has been fixed

How to work around the situation when the set up e-mail notifications fail to be received

Making sure your SMTP Server and client are ready E-mail notifications setup

Either use a web browser different from Internet Explorer to access the Web Console to fix the issue, or troubleshoot the network issues/investigate the particualr SMTP server configuration

Reconfigure the Exchange/mail server

Acronis Backup can be set up to notify you by e-mail about backup and recovery task successful completion, failure or when user interaction in required.

E-mail notifications are not available in Acronis Bootable Media.

Solution

Set up SMTP relay in your Microsoft Exchange Server 2007/Exchange 2010 as described in Microsoft Exchange Team Blog: Allowing application servers to relay off Exchange Server 2007.

To set up e-mail notifications:

Uncheck the "Log on to incoming mail server" option

Make sure that you provided correct user name and password

This article applies to:

• Acronis Backup 11.5 (Acronis Backup & Recovery 11.5)
• Acronis Backup & Recovery 11

There are several possible causes. 

Acronis products support only TRAP operations

Introduction

Email notifications can be set up in two ways:

1) per backup task (Windows only)

and/or

2) universally for all existing and future backup tasks (Windows, Mac)

Per-backup notifications are more configurable, but are more complicated to set up.

Global notifications are easy to enable, but are less informative.

Symptoms

1. You set up e-mail notifications to Gmail.
2. Sending e-mail notifications fails with:
   Authentication failed

Solution