Check the logs to make sure the backup has been created successfully

Please request a modification of Acronis Media Builder from Acronis Support and recreate Acronis Bootable Media

Clean the folder with Acronis True Image Home logs to resolve the issue

This article gives description of how backup archives are compatible with different versions of Acronis backup software

If you have decided to replace the hard disk of your laptop with a new one, you can use Acronis True Image to do the cloning.