You can view your orders and retrieve your serial numbers from your account at the Acronis website
Summary: registration process at the official Acronis web site
You need to have Order ID and a serial number to retrieve the registration E-mail
How to change the registration e-mail on Acronis website
"My Support Requests" is an Acronis Customer Portal where you can browse and review all your cases
We recommend you to create an account on Acronis website right when starting to use our products. If having an account you can easily:
You have licenses of Acronis products registered in your account at Acronis website. You want to move some or all of these licenses to another account (associated with another email).
First, check whether your license is a perpetual license or a subscription. How to check whether your license is perpetual or subscription
It is recommended to register your serial numbers for Acronis products at the official Acronis website, so that you can at any time:
Log into your account at Acronis website and check the "Maintenance" column.
What is Acronis account and how to create one
Acronis account is your tool to view and manage your Acronis products, upgrades and updates, support programs and support requests. This is the place where you can keep and retrieve serial numbers, download installation files and bootable rescue media, review release notes and product documentation, receive technical help, and get access to special offers from Acronis as well as notifications about new product releases.