MMS

Acronis Backup & Recovery 11: 3ware Controller Throws Error in System Event Log

Install a new version of SnapAPI drivers with a fix

Acronis Backup & Recovery 11: The Acronis Managed Machine Service and Acronis Storage Node Service Unexpectedly Stop After Updating to Build 17437

Delete the Acronis Agent and Acronis Storage Node log files

Acronis Backup & Recovery 11.5: Connection to Agent Fails with "The requested license holder cannot be found" caused by incorrect credential storage information

The "CredStorage" subkey in the registry is broken

Acronis Cyber Backup 12.5: Services fail to start with "The system cannot find the file specified"

Symptoms

1. An Acronis Service (Acronis Managed Machine Service, Acronis Management Server Service etc) is not running,
2. When you try to start it from Windows Task Manager or Services window, it fails with message The system cannot find the file specified.

Acronis Cyber Protect Cloud: How to set the Archive3 cache

Sometimes the Developers can suggest increasing the archive cache used by the new technology. Below you can find the instructions for different OS types.

The value <size suggested by the developer> can be either in MB or GB (1024M or 1G). Both ways are correct. 

Symptoms

Usually this solution is being applied if Acronis managed machine process (mms.exe) consumes too much RAM and crashes.

Acronis Cyber Protect Cloud: Acronis Managed Machine service fails to start due to Scheduler service dependency on build 28156 and higher

Symptoms

  1. You cannot start a backup or register an agent because the machine is offline
  2. When you check Acronis services on the machine, Acronis Managed Machine service fails to start with dependency error:

    Error 1068: The dependency service or group failed to start