management server

Symptoms

  1. You use a separate MS SQL server for Acronis Management Server database
  2. TLS 1.0 is disabled on the machine with Management Server and other machines
  3. Operations on Management Server fail. Management server log (%ProgramData%/Acronis/AMS/logs/ManagementServer.0.log) contains the following error:

      | error 0x1290021: 01000: [Microsoft][ODBC SQL Server Driver][DBNETLIB]SSL Security error  [Microsoft][ODBC SQL Server Driver][DBNETLIB]ConnectionOpen (SECDoClientHandshake()).

Symptoms

You want to change the default port to access the Management Server installed on a Windows or Linux machine

Solution

Management Server

On the Windows machine where the Acronis Management Server is installed do the following:

Symptoms

Backup fails with the following message

The management server is not available for more than 30 days