Management Console


I want to configure access during the installation of Management Service, Host Management Service and Management Console components using the recommended best practices to avoid any access related issues in the future with Acronis Cloud Security. How do I do that?


Management Service Setup

1. Set the user that will run the Management Service:


When browsing the Clients tab and switching between clients in Management Console, the web UI sporadically hangs. A spinning circle is displayed and the page does not load:

No error message is shown.


Issue in the product.


This issue has been fixed in Acronis Cyber Protect Cloud 21.04.

As a workaround for earlier versions, refresh the web page.


Audit log shows multiple User was blocked warnings with the following description:

<Username> was blocked due to ten failed sign-in attempts

User agent: 'Faraday v0.9.2'

Audit log tab shows that the failed logins came from IP in datacenter-internal 10.x.x.x network.

When one checks the events in the Audit log tab in the Management console at the tenant level where the respective cloud login was blocked, one can see parts of the event payload like: