IP Address

IP Address
IP Adress
IP Addres
IP Adres
IP Addresse

If you add a machine with Acronis Agent by its IP Address, then Acronis Management Console will not be able to connect to it after the Acronis Agent's IP changes

Question:

Can I change the IP address of my Server while the Acronis Files Connect (formerly ExtremeZ-IP) Service is running?

Answer:

Changing the IP Address of a Server while the Acronis Files Connect Service is running is not recommended as some customers have reported that CPU spikes occur until the Acronis Files Connect Service is restarted. The recommendation is to stop the Acronis Files Connect Service from the Services Control Panel. After changing the IP Address you can restart the Acronis Files Connect Service.

Using Acronis Backup in a multihomed environment

Issue

I am having issues cloning a clustered VM from Acronis Manager Datacenter. What might be causing this, and how do I fix it?

Resolution

This issue can happen when the host agents are having difficulties identifying the management server. To address this, please reinstall the Management Service and use FQDN or IP address in the connection setup (instead of host name as shown below).