installation failure

Acronis True Image: Installation Fails with "Could not write value to key"

Grant permissions for the specified registry key to the user running installation.

Acronis Cyber Protect 15 remote installation of the Acronis Agent on the Domain Controller fails with error: "The operation has failed with result '1603'"

Symptoms

You're attempting to install the Acronis Agent remotely from the management console into the Domain Controller machine; Installation fails with: "The operation has failed with result '1603'"

AB64 log (C:\ProgramData\Acronis\InstallationLogs\"logdate"\AB64.msi.log) on the the target machine shows the following error:

Acronis Cyber Protect 15: Acronis Cyber Protect Setup has failed to build the kernel modules in "/var/log/trueimage-setup.log" generating the error "Could not locate dkms.conf file"

Symptoms

  • You are trying to install Acronis Agent for Linux
  • Snapapi26 failed to build on the machine and you receive the following error message:
Error! Could not locate dkms.conf file.
File: /var/lib/dkms/snapapi26/0.8.8/source/dkms.conf does not exist.

Cause

There are leftovers after previous unsuccessful installation attempts.