Installation

How to perform an update in Acronis vmProtect 7

Start the installation, enter the serial number and follow the wizard. The product will be automatically activated and tied to your machine

This article describes how to deal with the situations when the Virtual Appliance backup/replication performance is low

Creating an MS Installer Log of True Image 2013

Installation of Acronis Product Fails with with "Attributes of source directory is invalid (0xFFFFFFFF). Error code: 0x5" in MSI Log. Copy Installation File to local storage and restart installation.

Installation of Acronis Product Fails with "SnapAPI installation completed - 0x430 or - 1072" in MSI Log. Reboot the machine in order to restart the installation.

Installation of Acronis Product Fails with "_USRCUSTACT_MsiVSSInstallPrepn_VSSProvider32" Install Error in MSI Log. Start COM+, Distributed Transaction Coordinator and Volume Shadow Copy Service to solve this error.

Installation of Acronis Product Fails with "Failed to Grant Access to the Agent Certificate" Install Error in MSI Log. This article provides information on how to find, identify and resolve typical errors in MSI logs of Acronis software.

Installation of Acronis Product fails with WMI Error in MSI log. This article provides information on how to find, identify and resolve typical errors in MSI logs of Acronis software.

Installation of Acronis Product fails with SnapVssProvider Error in MSI log. This article provides information on how to find, identify and resolve typical errors in MSI logs of Acronis software.

Installation of Acronis Product fails with COM+ Error in MSI log. This article provides information on how to find, identify and resolve typical errors in MSI logs of Acronis software.

Installation of Acronis Product fails with TIMounter Error in MSI log. This article provides information on how to find, identify and resolve typical errors in MSI logs of Acronis software.

Installation of Acronis Product Fails with "Error 1401" and "UNKNOWN\Components..." in MSI Log

If you are using older version of Acronis True Image Home, uninstall it before installing  True Image 2013 by Acronis

During installation of True Image 2013 by Acronis you receive this error. The issue is the service TImounter, that could not be uninstalled. Uninstall the Service manually in order to install True Image 2013 by Acronis.

How to install Acronis Small Office: Server Cloud Backup

Start the installation, enter the serial number and follow the wizard. The product will automatically activated and tied to your machine

Start the installation, enter the trial serial number and follow the wizard

How to move an activated True Image 2013 by Acronis license to a different machine

Instructions on how to troubleshoot and resolve installation issues.

This article applies to:

  • Acronis Backup for VMware (Acronis vmProtect) 

Introduction

Always make sure you are troubleshooting installation issues with the latest build of the product (if it is possible).

 Solution

Follow these steps to troubleshoot installation issues:

Instructions on how to troubleshoot and resolve installation of Acronis Snap Deploy 4 issues.

This article applies to:

  • Acronis Snap Deploy 4
  • Acronis Snap Deploy 5

Introduction

Always make sure you are troubleshooting installation issues with the latest build of the product (if it is possible). You can always check for the latest update in your online account at https://www.acronis.com/my/products/.

Grant permissions for the specified registry key to the user running installation.

This article applies to:

  • Acronis True Image 2015

Log in into your account and download the new build.

This article applies to:

  • Acronis True Image 2015 Update 1 (build 6055)
  • Avast Antivirus Software

Creating an MS Installer Log of Acronis True Image 2015

How to install Acronis Backup for VMware 9 (Acronis vmProtect 9)as Virtual Appliance or as Windows Agent

This article applies to:

  • Acronis Backup for VMware 9 (Acronis vmProtect 9)

Introduction

 

After installation of Acronis Backup onto Windows XP a reboot is mandatory.

During installation of Acronis Backup components you can use default users (e.g. 'Acronis Agent User'). Passwords for such users are randomly generated during installation. These passwords are stored in the same way that Windows stores all other user passwords.

This is how the automatic password generation works:

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