Install

Uninstall the product. And then install again

Install Microsoft Messaging API and Collaboration Data Objects 1.2.1 to solve the issue

The most probable cause is that the Linux distribution is missing the 32-bit libraries

This article describes the troubleshooting steps in case of a Virtual Appliance installation failure

Run the installation file and click "Install"

This article applies to:

  • Acronis True Image 2015

Solution

  1. Run the installation file and click Install:

  2. The product will then be installed:

This article applies to:

  • Acronis Backup for VMware 9 (Acronis vmProtect 9)

Introduction

 

After installation of Acronis Backup onto Windows XP a reboot is mandatory.

Obtain a demo license from the Acronis website and then install the product

If you would like to install a demo version of Acronis Disk Director 11 Home, please proceed as described in Acronis Disk Director 11 Advanced: Installation of a Demo Version.

Installation of Acronis Disk Director 11 Advanced does not require a reboot.

Remote installation of Acronis Disk Director 11 Agent via Acronis Management Console is not possible.

Symptoms

  1. You are attempting to install Acronis Backup & Recovery 10 Agent for Windows or Acronis Disk Director 11 Advanced;
  2. The installation starts, but then rolls back;
  3. In the installation log you search for the Return value 3 entry (for operating systems in English) and you see the following error entries:

Symptoms

  1. You are installing Acronis Disk Director 11 Advanced on a read-only domain controller (RODC);
  2. The installation fails;
  3. In the installation log there is a message similar to the following one:
    • If you selected to use an existing user for Acronis services:

      AddUserToLocalGroup: add user 'DOMAIN\administrator' to the group ''Backup Operators' failed with error '' (1313720)

Agent for vCloud obtains events from vCloud Director via a RabbitMQ AMQP broker

Acronis License Server is installed in C:\Program Files\Acronis\LicenseServer

Windows Program Compatibility Assistant displays "This program might not have installed correctly". However, installation finishes successfully

Issue is fixed in Acronis Backup 11.5 (Acronis Backup & Recovery 11.5). Acronis Secure Zone will be detected and displayed on the first connection to the Acronis Agent

Fixed in Acronis Backup 11.5 (Acronis Backup & Recovery 11.5). As a workaround, revoke the license key and install the Acronis Agent in the guest OS

Issue is fixed in Acronis Backup 11.5 (Acronis Backup & Recovery 11.5). Upgrade or remove the space gap.

Issue is fixed in Acronis Backup 11.5 (Acronis Backup & Recovery 11.5). Restart the "Acronis Managed Machine Service" to fix the issue

How to install Acronis Backup & Recovery 11 Advanced over Acronis Backup & Recovery 10 Build 11639 (U2) or higher

How to install Acronis Backup & Recovery 11 locally with default settings

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