Install

Install Microsoft Messaging API and Collaboration Data Objects 1.2.1 to solve the issue

The most probable cause is that the Linux distribution is missing the 32-bit libraries

This article describes the troubleshooting steps in case of a Virtual Appliance installation failure

Run the installation file and click "Install"

This article applies to:

  • Acronis True Image 2015

Solution

  1. Run the installation file and click Install:

  2. The product will then be installed:

This article applies to:

  • Acronis Backup for VMware 9 (Acronis vmProtect 9)

Introduction

 

After installation of Acronis Backup onto Windows XP a reboot is mandatory.

Obtain a demo license from the Acronis website and then install the product

If you would like to install a demo version of Acronis Disk Director 11 Home, please proceed as described in Acronis Disk Director 11 Advanced: Installation of a Demo Version.

Installation of Acronis Disk Director 11 Advanced does not require a reboot.

Remote installation of Acronis Disk Director 11 Agent via Acronis Management Console is not possible.

Symptoms

  1. You are installing Acronis Disk Director 11 Advanced on a read-only domain controller (RODC);
  2. The installation fails;
  3. In the installation log there is a message similar to the following one:
    • If you selected to use an existing user for Acronis services:

      AddUserToLocalGroup: add user 'DOMAIN\administrator' to the group ''Backup Operators' failed with error '' (1313720)

Agent for vCloud obtains events from vCloud Director via a RabbitMQ AMQP broker

Acronis License Server is installed in C:\Program Files\Acronis\LicenseServer

Windows Program Compatibility Assistant displays "This program might not have installed correctly". However, installation finishes successfully

Issue is fixed in Acronis Backup 11.5 (Acronis Backup & Recovery 11.5). Acronis Secure Zone will be detected and displayed on the first connection to the Acronis Agent

Fixed in Acronis Backup 11.5 (Acronis Backup & Recovery 11.5). As a workaround, revoke the license key and install the Acronis Agent in the guest OS

Issue is fixed in Acronis Backup 11.5 (Acronis Backup & Recovery 11.5). Upgrade or remove the space gap.

Issue is fixed in Acronis Backup 11.5 (Acronis Backup & Recovery 11.5). Restart the "Acronis Managed Machine Service" to fix the issue

How to install Acronis Backup & Recovery 11 Advanced over Acronis Backup & Recovery 10 Build 11639 (U2) or higher

How to install Acronis Backup & Recovery 11 locally with default settings

Download the new build and update the components locally or remotely

How to install Acronis Backup & Recovery 11 Standalone

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