You can import an archive to a managed vault only through command line

You can use a special Acronis utility to import a .vhd file to Citrix XenServer

The XML file that you are trying to import is not a backup plan or it is corrupted

Check the license key and connection to the remote Acronis License Server

How to export and import local and centralized backup tasks

This article describes how to import a converted virtual machine into ESX Host

Applies to Acronis Cyber Infrastructure 3.0 or later

How to import VZ7 Virtual Machine into Acronis Cyber Infrastructure

It is possible to copy a Virtuozzo 7 virtual disk to Acronis Cyber Infrastructure Storage and create a new VM with that disk.

Follow the steps below:

On Virtuozzo 7 node:

1. Stop the source VM and find its virtual disk:

# prlctl stop <VM_name>
# prlctl list -i <VM_name> | grep hdd

Example of command execution:

Follow the step below if you need to link an existing Acronis Cyber Cloud tenant to a client in your WHMCS system.

1. Disable automatic provisioning for Acronis Cyber Cloud service. In WHMCS, go to Setup > Product/Services.

2. Open the Acronis product and switch to the Module Settings tab.

3. Make sure that the Do not automatically setup this product option is selected.