Hyper-V host

Acronis Cloud Manager: How do I create a virtual machine in Acronis Manager Datacenter?

Issue

I want to create a virtual machine (VM) in Acronis Manager Datacenter. How do I do that?

Resolution

To create a VM, select a Hyper-V host and press Create VM button in the toolbar.

Select the source for the new VM - Create new VM.

Specify the VM's identity.

Acronis Cloud Security: How do I troubleshoot issues with Active Protection agent inside the VMs in Acronis Cloud Security?

Issue

I am having issues reinstalling and upgrading Active Protection inside the VMs in Acronis Cloud Security. What might be causing this, and how do I fix it?

Resolution

To be able to figure out the root cause of some of the VMs in your environment having difficulties with reinstalling and upgrading Active Protection (AP), please perform the following troubleshooting steps:

1. On the VM having issues with the AP Installation