Hyper-V

If Acronis Management Server is installed on a guest operating system, which is backed up from the host, it will not display the correct task status on the dashboard

The backup plan creation of a Hyper-V virtual machine fails after updating Acronis Backup & Recovery 10 Build 11345 to Build 11639

Acronis Agent allows you to perform disk-level and file-level backup in Windows; it can also convert disk-level backup to a virtual machine, and has an add-on for Hyper-V

Acronis Agent for Hyper-V installs on Windows 2008 Server x64 (any edition) or Microsoft Hyper-V Server 2008. Hyper-V Integration Services must be installed on the guest system

You can use Acronis True Image Echo to convert a backup archive (*.tib) to a virtual disk (.vmdk, .vhd, .hdd). You can also back up a virtual disk and restore it to a physical disk

Step-by-step instructions on how to convert a backup archive (*.tib) to virtual hard disk (*.vhd) and import it to Hyper-V

Readd the Hyper-V role and after that reedit all virtual machines and reset the network adapters

Acronis Backup & Recovery Agent for Hyper-V installs on Windows 2008 Server x64 (any edition) or Microsoft Hyper-V Server 2008. All virtual machines can then be managed from Acronis Management Console connected to the installed Acronis Agent

Acronis Agent for Hyper-V is unable to back up virtual machines (or virtual drives) if the virtual drives storage is allocated on a CSV organized under Windows 2008 R2 environment

Acronis Backup & Recovery 10 Advanced Server Virtual Edition supports Microsoft Hyper-V and VMware ESX/ESXi on the host level

A full Acronis Backup & Recovery 10 Advanced Server Virtual Edition license is needed in order to install Acronis Agent for Hyper-V

List of virtual machine applications supported by the latest versions of Acronis products

This article applies to:

  • Acronis Backup (Acronis Backup & Recovery) 11.5

Keep a copy of your backup archive in the virtual machine format ready for instant recovery

Acronis Backup 11.5  fully supports Hyper-V generation 2 virtual machines starting with Update 6 (build 43909 or 43713 depending on the localization)

This article provides instruction for troubleshooting recovery and conversion to virtual machine failures in Acronis Backup (Acronis Backup & Recovery).

Follow these steps to troubleshoot the recovery and conversion to virtual machine:

Install Agent for Windows inside the virtual machines

Symptoms

  1. You have Hyper-V 2019 environment with Acronis Backup Agent for Hyper-V installed
  2. Agent for Hyper-V sometimes loses assigned license and backups fail with an error similar to the following one:

    Functionality 'pcBackup' is not available. Please use the appropriate license

The “File Server VSS Agent Service” role service must be enabled on the file server hosting SMB3.0 share.

This article applies to:

If the Hyper-V service is stopped, you will see the "Failed to Obtain an Instance of Service Class 'Msvm_Virtualsystemmanagementservice'" entries in Acronis logs. To fix this issue, you have to start the Hyper-V service manually on Hyper-V host

Acronis True Image has been tested and is guaranteed to work with just one virtual machine format: Parallels Desktop 14. It is supported by Mac version of Acronis True Image 2019 and 2020.

Backup and recovery of Parallels Desktop 14 virtual machines

One of the unique features of Acronis True Image 2019 and 2020 for Mac is its unrivaled support of Parallels Desktop 14 virtual machines backup, as part of disk backup on a Mac host:

Symptoms

  1. You have a Gen2 Hyper-V VM with Secure Boot enabled. 
  2. You install Agent for Windows inside this VM and run an Entire machine backup 
  3. You attempt to recover this VM from the backup. Recovery fails with one of the following messages:

    The activity has failed because the machine has been shut down unexpectedly.

    Activity 'Recovering volumes' failed. The activity has failed due to a planned restart of the operating system.

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