How To


Acronis Survival Kit is a simple all-in-one recovery tool for external drive backups based on Acronis Bootable Rescue Media. 

This article provides instructions on how to export DeviceLock Service policy (configuration) into a *.dls file from a computer with DeviceLock Management Console.

The policy file will be useful for troubleshooting various access problems caused by misconfiguration.

This article describes all possible methods to uninstall DeviceLock Service from the controlled computers.

This article will be useful for those in need of restoring access to DeviceLock Service, in case DeviceLock administrators accounts once added into DeviceLock Administrators list with either Full access or Change permissions are not available anymore.


DeviceLock can wrongly detect some devices (especially composite ones) as keyloggers. This article contains instructions on overcoming the issue.

This article describes the steps necessary to generate system and software reports using the built-in Microsoft System Information tool and Windows Management Instrumentation Command-line utility.

This article contains information on how to contact Acronis DeviceLock DLP support and how to browse and review the submitted support cases in your Acronis Account.

Contact Acronis DeviceLock DLP Support

If you have questions or need to report an issue with Acronis DeviceLock DLP, please send a support request by email *, or use this submission form.