HDD

Acronis True Image does not recognize hard drives when there is HP Backup & Recovery installed

This article applies to:

  • Acronis Backup Software
  • (!) Modern HP machines have preinstalled Cyberlink Recovery Manager instead of HP Backup & Recovery.

    All current Acronis products have no compatibility issues with Cyberlink Recovery Manager.

Try running Checkdisk and updating Acronis drivers to resolve the issue

How to troubleshoot and solve the issue

Create a backup plan to have the backups saved to the root of the USB disk or to a certain folder on the disk

Acronis Migrate Easy 7.0 lets you clone one hard disk drive to another. Should the size of the source hard disk drive differ from the target hard disk drive, exisiting partitions can be resized during the process of cloning.

Explanation of why there can be up to 7.8 MBytes of unallocated space that cannot be removed by usual means

Configure certain Windows events to be considered as critical

It is recommended to clone the disks from Acronis Bootable Media

Disk health calculation by Acronis Drive Monitor

Acronis Disk Director Lite is a tool of Acronis Backup (Acronis Backup & Recovery).

If the capacity of the cloned drive is the same with original drive, whereas it should not be, then the issue is caused by Host Protected Area

MS Virtual PC cannot boot from a .vhd disk larger than 127 GB

Acronis Drive Cleanser 6.0 works with most of Windows and Linux file systems

Using Acronis True Image, you can transfer a system from IDE to SATA hard disk and vice versa

Acronis Snap Deploy started supporting disks with GUID partition tables (GPT) and dynamic disks in version 4.

Acronis Snap Deploy 5 supports GUID Partition Table (GPT) partitioning scheme. Dynamic volumes (in Windows) can be deployed as basic volumes only.

Acronis Snap Deploy 4 supports GUID Partition Table (GPT) partitioning scheme. Dynamic disks currently are not supported for imaging and deployment. Detailed information here.

Acronis Disk Director 10 and Acronis Disk Director 11 support RAID arrays. You can perform all available operations with partitions located on RAID volumes without any special precautions.

Acronis Disk Director 10.0 does not support Windows LDM (dynamic disks). See also Acronis Disk Director 10.0 Does Not Support Dynamic Disks or Disks with GUID Partition Tables (GPT).

Using Acronis Disk Director 11 you can clone basic MBR disks.

Source disk volumes can be cloned to the target disk "as is" or resized proportionally.

It is recommended not to format the source hard disk after cloning until you are sure that the cloned target disk boots fine.

(!) Only basic disks can be cloned with Acronis Disk Director 11:

This is a known limitation with staging. You can only set options for the first backup location

Maximum partition/volume size supported by Acronis software

If Acronis product reports that it has not found any hard disks in Windows, the issue is probably in third party software blocking access to hard disks

Acronis accepts hard disk drives of the following interface types:

  • SATA
  • eSATA
  • USB

The file system on the drive must be FAT32 or NTFS

(!) Please make sure you include all cables required to connect your drive to computer and power. Drives without cables and drives without standard power plugs (US or European) will not be processed. Make sure to ship a PSU if external power is required.

(!) SCSI, ATA, IDE and Ethernet drives are not accepted.

Acronis Drive Cleanser 6.0 has been discontinued. There are no updates planned for the product.

Acronis Drive Cleanser 6.0 was written specifically to obliterate confidential data from partitions and hard disk drives.

There are algorithms of different complexity and speed offered for data destruction.

Acronis Drive Cleanser 6.0 includes most known national governmental standards for hard disk data destruction, for example the U.S. Standard, DoD 5220.22-M.

Explanation of the difference between creating a backup and disk cloning

Acronis Backup software may conflict with disk-level encryption software

The Acronis Report collects information about the structure of partitions of your hard disk drives and the file system structure

The full version of Acronis Bootable Rescue Media uses Linux environment, the naming convention of which is different from Windows

Contact Acronis Customer Central for a resolution

Acronis products support Advanced Format disks

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