GroupLogic

Acronis Files Connect versions 10.0.4 and later have been tested for compatibility with macOS 10.12 ‘Sierra’. If you are running an earlier version of Acronis Files Connect, please install 10.0.4 or later to support Sierra client Macs.

Question:

How does Acronis Files Connect allow clients to reconnect? What effect does Kerberos authentication have on reconnect behavior?

When Apple switched from using MIT Kerberos to Heimdal Kerberos in OS X Lion (10.7) logins became case sensitive. If the user's name in Active Directory is "Fred" and the only enabled authentication method in Acronis Files Connect (formerly ExtremeZ-IP) is Kerberos logging in as "fred" will not work. If Encrypted logins are also allowed (the default) when the Kerberos UAM fails the AFP client will fallback to DHX2 User Authentication Module (UAM) and the connection will proceed normally.

Summary:

Acronis Files Connect (formerly ExtremeZ-IP) latest release information

Description:

The latest version of Acronis Files Connect as well as the manuals and Release History can be obtained from:

Acronis Files Connect Latest Releases

When configuring Acronis Files Connect (formerly ExtremeZ-IP) and ArchiveConnect to work with CommVault archives, there are 2 specific registry configurations that need to be made.

1) In the Acronis Files Connect registry: “ServerUsesRelativeHandles" should be set to 0.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ExtremeZ-IP\Parameters4\Refreshable\ServerUsesRelativeHandles

Question:

Can Acronis Files Connect (formerly ExtremeZ-IP) replace Cyan Software's MacServerIP which has not been upgraded to support Mac OS X 10.5 Leopard and Windows 2008 Server?

Answer:

With Cyan's lack of upgrades and technical support for MacServerIP, Group Logic recognizes the need of customers for a supported, compatible AFP server solution on the Windows platform.

Summary:

By default, the Acronis Files Connect (formerly ExtremeZ-IP) service logs on as the local SYSTEM account. This relies on the default ACE that grants the SYSTEM account Full Control over all NTFS volumes. Permission issues can arise if the local System account is missing or does not have full control on your NFTS file system. 

This article applies to:

  • Acronis Backup Advanced (formerly ExtremeZ-IP)

Question:

What is the difference between active/passive and active/active clustering?

Answer:

The terms active/passive and active/active have different meanings in different contexts. In the strictest sense, active/active clustering, means that the applications or services running on the cluster can access the same resources at the same time. In common usage, it means that multiple nodes in the cluster can provide the same type of service.

Summary:

The PDF in Related Documents describes how to configure print queues within Acronis Files Connect (formerly ExtremeZ-IP) on a Microsoft cluster.

Description:

see attached pdf

Related Document:

Summary:

Acronis Files Connect (formerly ExtremeZ-IP) filename policy settings only prevents Macintosh users from adding or renaming files on the server.

Description:

Acronis Files Connect filename policy settings are designed to prevent Macintosh users from adding files to the server which do not conform to a policy set by the Administrator. Acronis Files Connect will not modify any existing files on the server (unless the Macintosh user tries to rename a file).

Question:

Is it possible to change my password from the Macintosh when using Acronis Files Connect (formerly ExtremeZ-IP) on my server? Are there any issues I should be concerned about?

 

Summary:

Microsoft Cluster Services does not support IPv6 in Windows 2003 Server and below.

Description:

Support for using IPv6 addresses on a cluster was added in Microsoft Windows Server 2008. While Acronis Files Connect 5.3 or later is certified for use on standalone version of Windows Server 2008, at this time Acronis Files Connect is not supported on Windows Server 2008 clusters. When Acronis Access Connectcluster support is qualified for Windows Server 2008, IPv6 support will be part of that testing.

Summary:

In order to run Acronis Files Connect (formerly ExtremeZ-IP) Service under the credentials of a domain user, you must first allow the domain user the ability to "Act as part of the operating system."

Description:

Follow the steps below to do this (Note: That it usually takes a restart of the server before the changes will take effect):

Question:

How does Acronis Files Connect (formerly ExtremeZ-IP) use TCP/IP and Appletalk?

 

Answer:

Acronis Files Connect use of AppleTalk is limited to broadcast and service discovery functions (we also support SLP and Bonjour).

Since Apple's newer AFP protocol provides a big performance advantage over AppleTalk, Acronis Files Connect uses TCP/IP over AFP for file sharing activities. We support AFP v3.1 for Mac OS X clients and AFP v2.2 for Mac OS 9 clients.  

Summary:

EZIPUTIL.exe is a cmd line utility located in the installation directory (by default at C:\Program Files (x86)\Acronis\Access\Access Connect) which can be used to issued commands via a cmd line, batch file, or powershell.

Description:

You can get this information by running EZIPUTIL with no arguments.

 

Question:

Can Acronis Files Connect (formerly ExtremeZ-IP) simultaneously share the same volumes as Services for Macintosh?

Summary:

Network home directories are a feature of the Mac OS X client which if not implemented correctly can create a huge amount of load on the server. This article will discuss some ways to make network home directories work more smoothly.

Summary:

Access Based Enumeration (ABE) is a new feature in Windows Server 2003 SP1 (and above) that filters the shared folders that are visible to a user based on the user's access rights. This prevents the display of folders or other shared resources that the user does not have the right to access.

Question:

Does Acronis Files Connect (formerly ExtremeZ-IP) support passwords longer than 8 characters? Does Acronis Files Connect (formerly ExtremeZ-IP) support encrypted passwords?

Question:

How many server nodes can be added to an Acronis Files Connect (formerly ExtremeZ-IP) cluster?

Answer:

Acronis Files Connect supports the maximum number of nodes allowed by Microsoft Clustering Service. These limits vary according to server operating system.

The following limits apply:

Summary:

Some users may encounter problems when uninstalling Acronis Files Connect (formerly ExtremeZ-IP) if it was installed to a shared drive. If all instances of Acronis Files Connect are installed to the same location, uninstallation cannot be completed properly. Below are the steps to ensure that Acronis Files Connect has been uninstalled from the entire cluster system.

 

Description:

The steps below assume you have not already attempted to uninstall Acronis Files Connect and failed:

Summary:

By default, the Active Directory plug-in on Macintosh OS X clients (version 10.3.3 and later) will use the SMB protocol when mounting a user's network share point and will mount it as a separate volume on the desktop. Simple modifications to the Active Directory plug-in settings allow the home directory identified in the Active Directory user's profile to be used as a network home folder.

Description:

The following steps need to be performed to set up the server and clients for Active Directory integrated network home directories:

Summary:

For purposes of centralization of print management and logging, it may be desirable to configure all Macs and Windows PC's in an environment to print through Acronis Files Connect (formerly ExtremeZ-IP) print server queues. By doing this, all print jobs are routed through and logged by Acronis Files Connect, allowing all print activity to be audited using Acronis Files Connect. This document walks through the steps required to set up a Windows client computer to print to an Acronis Files Connect Print Server.

Summary:

Describes how to create a Macintosh drop box within an Acronis Files Connect (formerly ExtremeZ-IP) Volume, which lets users drop files but not browse or read files in a folder

Description:

A drop box is a special folder that allows a Mac user to place files into the folder, but not see or access files within the folder. On the Macintosh, this folder is displayed with a buckle and an arrow to indicate that files can be "dropped" but not accessed.

Summary:

With the release of version 4.2, Acronis Files Connect (formerly ExtremeZ-IP) Print Server automatically advertises all print queues using Bonjour technology. This feature allows Mac OS X 10.2.8 or later and Windows 2000 and XP clients to set up and print to printers quickly and easily in a single step.

Description:

For full details on server and Mac or PC client computer setup of Bonjour printers, please see the "Acronis Files Connect Bonjour Printer Discovery - Setup and Usage" PDF below.

Question:

How do I provide feedback or report bugs to Apple?

Answer:

If you believe that you have encountered a problem with an Apple product or want to suggest a change or new feature, take all three of the following actions.

Introduction

ArchiveConnect is fully compatible with Acronis Files Connect (formerly ExtremeZ-IP) 8.0's new Network Reshare capability. This feature expands the options for giving Macs access to archive volumes on SMB accessible storage and also provides an excellent workaround for known issues with Mac clients running OS X 10.6.7 and later accessing SMB/CIFS archive volumes.

Question:

How do I remotely administrate another Acronis Files Connect (formerly ExtremeZ-IP) server on my network?

NOTE: IP connectivity between the remote administrative site and the Acronis Files Connect Server is required.

 

Answer:

To administer any Acronis Files Connect server on your network, double-click on the Acronis Files Connect Administrator icon with the [Control] key down.

A dialogue box will apear asking you to enter the IP address or host name of the Acronis Files Connect server you wish to administrate.

 

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