After rebooting the machine with Acronis Group Server the networked computers with Acronis True Image Agents are automatically polled as offline, even though they are supposed to have the status "Ready"

When trying to put in credentials for a networked computer in Acronis Group Server, the typing speed is very slow

You need to manually set credentials for all machines that do not have the same username and password as the ones provided at the Acronis Group Server installation

The most possible cause is that Acronis Group Server cannot connect to the machine with Acronis True Image Agent to retrieve the status

Acronis Group Server installed on Windows 2000 Server crashes when trying to add an Agent

How to collect Group Policies in a domain using Group Policy Management Console

If you have Acronis True Image Echo Management Console installed on a machine with Active Directory and running Windows Server 2008, installation of remote components is impossible

LOCAL SERVICE and NETWORK SERVICE must be present in the "Adjust memory quotas for a process" and "Replace a process level token" policies to let Acronis Management Console detect Acronis Group Server and Acronis Backup Server

The "Name" field in the "Dynamic Group Creation" window is too small. No entered name can be seen

The problem is in incorrect SSL certificate generation for intercomponent connections of Acronis products. As workaround, try disabling SSL encryption

Use the ICompGS tool delivered with Acronis Group Server

You can install Acronis Backup & Recovery 10 Management Server on the same machine as  Acronis Group Server, or on a different machine

Disable automatic scanning of MAC addresses to work around the issue

Add an ESX host, then back up the machines or dynamic groups

Recovery of an MS Exchange storage group or database fails with error "The path cannot be the root directory.”. To work around use, a directory other than root

Recovery of MS Exchange database/storage group fails if committed transaction log is missing in the backup


Starting with C21.09, a new Windows group Cyber Operators is created on the machine after Agent installation:


This is an internal group that will be used in future versions of the product for new functionality.

While this group is not used in current product design, we do not recommend deleting this group, to avoid issues in future.