ghost plan

Symptoms

  • A non-existing backup plan starts running on agent machine after C22.04 release.
  • This plan has either been revoked or deleted previously.
  • If you check the protection plans applied to the device, the revoked plan is not listed.

Cause

Issue in the product: policy was not deleted from the agent.

Acronis Development Team is working on a fix.

This article will be updated once a fix version is released.

Symptoms

  • Protection plan has been revoked from device some time ago
  • After C22.01 release, revoked protection plan suddenly starts running on the Agent again. If you check the protection plans applied to the device, the revoked plan is not listed.

Cause

Issue in the product.

Solution

This issue has been fixed in Acronis Cyber Protect Cloud 22.02.