Synchronization of two local folders on one machine

Do the following, if you want to back up individual disk/partitions or files/folders.

On a Windows computer


Why do some of my folders within an Acronis Files Connect (formerly ExtremeZ-IP) volume and/or the volumes themselves appear locked from OS 10.4.6 (and higher) clients?


In OS X 10.4.6, Apple added support for viewing and modifying the "locked" status of folders over the network. Acronis Files Connect has always reported certain folders as locked to Macintosh clients, but until OS X 10.4.6, the clients never displayed these folders as locked.

Acronis Removable Storage Manager (ARSM) is installed in C:\Program Files\Acronis

Create two separate tasks if you are planning to back up local and network folders

Instructions on finding backups in an offline managed vault

Provide credentials of the user that has access to the network share on the Agent machine

Changing the default catalog database folders for Acronis Storage Node, Acronis Management Server, and Acronis Agent


The Elastic Search is the database of the Acronis Catalog service. This component indexes the backed up data and enables search throughout all backups in managed locations. The Data folder contains these indexes and its size depends on the amount of data you have saved to the managed vault.

This article describes how to change the default catalog database folder for Acronis Storage Node.

To specify a new location for the Elastic Search database:

Mailbox backup fails with error "Cannot open public folder or mailbox '<mailbox>'".

Hidden files or folders are only displayed in Acronis True Image interface if Windows Folder options are set to show hidden files, folders, and drives


Acronis True Image shows hidden files and folders in user interface if the option "View hidden files" is enabled in Windows. This applies both to selecting what to back up and to selecting files/folders for exclusions.

See example below:

This article describes how to use Web Restore to retrieve files or folders without using Acronis software.

This article describes how to change the default catalog database folders for Acronis Storage Node

Acronis Storage Node contains catalogs for all managed vaults on this Acronis Storage Node.

Default path:

  • Windows XP/2003: Documents and Settings\All Users\Application Data\Acronis\BackupAndRecovery\ASN\Catalog
  • Windows Vista/7/2008/2008 R2: ProgramData\Acronis\BackupAndRecovery\ASN\Catalog

To change the default folder, do the following:

By default, during an operation, Acronis Backup will save its temporary files to the \ProgramData\Acronis\Temp folder on the machine where Acronis Agent for Exchange is installed (during backup), or either on the Agent machine or Acronis Management Server machine (during browsing of backups and restore).

You may want to change this if the capacity of the disk with the ProgramData folder on the affected machine (Agent or AMS) is an issue.

If there is an issue with backing up a NAS unit, try using shorter folder names