Folder

You can scan disk or partitions, files or folders before backing them up

Acronis Recovery for Microsoft Exchange errors out on trying to restore Information Stores from full backup

Check the article for all possible solutions

Choose a different location or assign Local Administrator rights to Acronis Agent User

A file backup is a copy of files. A disk or partition image is a snapshot of the drive

When excluding folders in virtual appliance you need to use forward slash "/" and provide a closing slash at the end of the path

To resolve the issue, remove the "My Web Sites on MSN" folder from "My Computer" in Windows Vista or from "My Network Places" in Windows XP

Acronis Backup & Recovery shows the "Failed to create the backup plan" error message when trying to back up to\restore from a subfolder on a network share

Restoring specific files and folders from a disk image or partition backup in Acronis True Image Home 2012

Hidden files or folders are not displayed in Time Explorer if Windows Folder options are set not to show hidden files, folders, and drives

You try to create a sync between two local folders, you press "Sync Now" button and receive an error

As a workaround, input full path with the folder inside the one which requires authentication

The product does not support different credentials for synched network folders

Restoring specific files and folders from a disk image or partition backup in True Image 2013

Restoring specific files and folders from a disk image or partition backup in Acronis True Image Home 2011

Restore the files/folders again with the File level security settings option ticked off

Browsing a network share may hang. To fix this issue, you need to install latest version of Acronis Backup & Recovery 11.5

When Acronis Agent for Windows is installed, a folder Itzam is created on the following location:

  • Windows XP/2003: C:\Documents and Settings\All Users\Application Data\Acronis\Temp\
  • Windows Vista/7/2008: C:\ProgramData\Acronis\Temp\

The purpose of this folder is to store a temporary database which contains information about files/folders tree during file-level operations. This database is stored in .dat~ format and ensures quick and proper access to the respective data.

Acronis License Server is installed in C:\Program Files\Acronis\LicenseServer

Virtual Appliance does not support restore of files from a disk backup. If you need to restore files from a disk backup, please use Acronis Agent

Acronis Backup & Recovery shows the "Failed to create the backup plan" error message when trying to back up to\restore from a subfolder on a network share

When providing path to the folder that you want to exclude from backing up, you need to close it with a backward slash "\"

As a workaround, manually specify where you would like to restore the files

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