Find

find

The location list (but not exact addresses) of the datacenters is available in Acronis Backup to Cloud: Initial Seeding and Large Scale Recovery Country Availability.

To find out the exact address of where you need to ship you Initial Seeding backup, please visit your Acronis Online Backup for Business page.

Symptoms

You receive an e-mail notification with backup log, containing one or multiple lines with "Volume Tracker has failed to find changes on volume..."

Example:

2018-12-20T09:00:10:378-04:00 10916 I000101F8: Pending operation 173 started: 'Creating partition image'.

 

2018-12-20T09:00:11:190-04:00 10916 I00100000: Volume Tracker has failed to find changes on volume '\\?\Volume{5e2aeab2-ffb3-4dab-8444-54635f6a3367}\'.

Symptom

  1. You have a Nonstop backup.
  2. You want to recover some file(s) from that backup.
  3. While browsing backup contents in Acronis True Image's window under Recovery tab, you notice that one or more files are missing.

Cause

Known issue with Nonstop backup browser in Acronis True Image's window. Use one of the methods described below to retrieve the needed file(s) from the Nonstop backup.

Solution

The issue will be fixed in one of the future versions of the software.

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