File

Question:

When I tried to copy some files from one location to another on the server using the Macintosh Finder, I got an error message that said "FILENA~1.TXT" already existed. What's wrong?

 

Answer:

Note:The following description applies to Mac OS 9 clients, or Mac OS X clients that are not running Acronis Files Connect (formerly ExtremeZ-IP) 3.0. Acronis Files Connect 3.0/Mac OS X clients can work with files longer than 31 characters.

Pre/post commands are executed before or after the whole backup process. Before/after data capture commands are executed during the backup process, right before and immediately after the snapshot

There are two installation file types: standard installer and web installer

Create two separate tasks if you are planning to back up local and network folders

Windows System Information file lets an Acronis Customer Central Representative have a better insight into situation

List of file systems Acronis True Image Home 2010 supports

Ignore the message or make sure the backup task script file is not locked

Hidden files or folders are only displayed in Acronis True Image interface if Windows Folder options are set to show hidden files, folders, and drives

Introduction

Acronis True Image shows hidden files and folders in user interface if the option "View hidden files" is enabled in Windows. This applies both to selecting what to back up and to selecting files/folders for exclusions.

See example below:

Symptom

  1. You have a Nonstop backup.
  2. You want to recover some file(s) from that backup.
  3. While browsing backup contents in Acronis True Image's window under Recovery tab, you notice that one or more files are missing.

Cause

Known issue with Nonstop backup browser in Acronis True Image's window. Use one of the methods described below to retrieve the needed file(s) from the Nonstop backup.

Solution

The issue will be fixed in one of the future versions of the software.

How to check if the installation file has been downloaded correctly

Symptoms

  1. You are backing up the entire machine or some files to any locaton (Cloud, local or network share).
  2. You restore or download an individual file from the backup, the restore operation finishes successfully without errors or warning, however, the resulting file is corrupted and is zero size.

Cause

There is a known issue with backups of systems, where Windows native Data deduplication is enabled.

Issue will be addressed in future updates.

If there is an issue with backing up a NAS unit, try using shorter folder names

Acronis Backup software may conflict with disk-level encryption software

How to upload files to Acronis FTP Server

The GOST block cipher, defined in the standard GOST 28147-89, is a Russian government standard symmetric key block cipher. It can be used to encrypt the files in the Acronis Cyber Files File Repository on Russian localized servers.

For both of the below encryptions, your server must be using the Russian locale, otherwise the GOST option in Acronis Cyber Files will not show up. Pre-existing files will NOT be re-encrypted. All new files will be encrypted using the GOST encryption.

Using GOST encryption

A list of all supported file types for the mobile clients.

You copy AcronisTrueImage2020.dmg to the Program or Applications folder and get the following alert:

Acronis True Image is damaged and can't be opened. You should move it to the Trash

Symptoms

Activity (backup, validation, etc) fails with the following error:

Windows error: (0x80070570) The file or directory is corrupted and unreadable

This article describes how to use Web Restore to retrieve files or folders without using Acronis software.

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