file name

Using the "File Recovery" feature and browsing a folder which contains files with non-Windows compliant symbols in their names such as " * : < > ? \ / | results in an empty list; extraction of these files into .zip archive leads to inability to open such .zip archive

Description

Acronis Backup 11.7 had Simplified naming of backup files

Acronis Cyber Backup 12.5 and Acronis Cyber Protect 15 currently do not support simplified naming.

Each backup plan creates one or more files in the backup location, depending on which backup scheme and which backup format are used. The following table lists the files that can be created per machine or mailbox.

Symptoms

Backup of a SharePoint site fails with:

An internal error.

Cause

This error might appear when the archive name is longer than 64 characters. Acronis storage has a limitation of 64 characters for the archive name.

In Acronis Cyber Protect Cloud 21.02, the error message has been changed to The backup file name <...name...> is too long. It exceeds the maximum supported length by <...> characters