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Acronis Cyber Protect Cloud: APS Package update pre-check tools

Overview

This article describes Acronis Cyber Protect Cloud APS update preparation steps alowing to minizimize the risk of errors that might happen during the update.

Preparation steps described below are highly recommended to the service providers with a large amount of Acronis Cyber Protect Cloud subscriptions managed by OSA (1000+).

Prerequisites

Acronis Cyber Protect Home Office, Acronis True Image: Common backup errors

Introduction

When a backup ends with an error status (backup is not created), the software displays a short error message in the product interface, and writes the details in a text log file (“full log”).

To see the short error message do either of the following: