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Failed to get SID of group
Acronis Cyber Protect: Agent installation on a Domain controller fails with the error: "Failed to get SID of group '....."
Scenario 1
You are trying to install Acronis cyber protect Agent on a
Domain Controller
Installation fails with the error
"Fatal error during installation. Failed to get SID of group '....'"
Example of the Full error message in MSI log
Acronis Cyber Protect: Agent installation on a Domain controller fails with the error: "The trust relationship between the primary domain and the trusted domain failed."
Symptoms
You are trying to install Acronis cyber protect Agent on a
Domain Controller
Machine is a
Secondary
domain controller and a
Primary
domain controller exists in the environment
Installation fails with the error
"The trust relationship between the primary domain and the trusted domain failed."
Cause
Connectivity issue with the Domain Controller.
