exclusions

Symptoms

1. BitDefender is installed on the same machine with Acronis Snap Deploy

2. You try to add machines to the list by specifying a file with MAC addresses

3. Operation fails with error:

Failed to execute asynchronous action

Cause

 BitDefender conflicts with Acronis Snap Deploy 5.

Solution

Add the following folders to exclusions by BitDefender:

C:\Program Files\Acronis\ 

Symptoms:

If there are issues with the file system on the backup source, exclusions configured in backup options may not take effect. Files and folders are not excluded from the backup.

Cause:

Issues with file system prevent Acronis and any other software from reading and processing files and folders properly.

Solution

Check if Windows reported issues with file system and then run a command to correct them.

You back up disks or an entire Linux machine. In the backup plan, you specify exclusions. Specified files/folders are not excluded from backup and backup completes with warning "File exclusion is not supported".

Symptoms

You are backing-up macOS machine and backup fails with: