Edit

Renaming managed or unmanaged vaults from Acronis Management Server

The File Vault module keeps your data safe and confidential

The recommendation is to set the task to run as Administrator

This article describes how you can edit Windows system registry offline using BartPE

When editing a task, you may see a message to retype your credentials

Working around the situation when Acronis True Image crashes with an MS Visual C++ Runtime Library error message on attempt to edit the existing Backup Location

Start the Acronis Scheduler2 Service to fix the issue

This has already been fixed. Please update to the latest build

This is a known issue. As a workaround, run the backup plan manually

Create two separate tasks if you are planning to back up local and network folders

Changing the default catalog database folders for Acronis Storage Node, Acronis Management Server, and Acronis Agent

You can restore boot records, repair files and folder structure, find lost clusters, remove computer virus code from a disk and much more

Backup plan created by Administrator was edited or deleted by a non-Administrator user. Recreate backup plan. It is recommended not to install Management Console on managed machines.

Symptoms

When attempting to edit a backup plan in Cyber Protection console, you receive the following error:

Protection plan cannot be applied or updated as the device has no appropriate quota

Quotas are set properly when you verify them.

Physical Data Shipping is enabled in the backup plan:

Cause

Issue in the product.

Do the following to modify quotas and overage:

  1. In the management portal, navigate to Clients and select the tenant you want to change service quotas for (not applicable to a unit tenant).
  2. Click on tenant --> Edit
  3. Click on current quota setting of particular offering item

Symptoms

Attempt to edit a backup plan fails with the following error:

Failed to load the protection plan for editing. The protection plan cannot be loaded now. Try again later

Cause

Issue in the product.

Solution

This issue has been fixed in Acronis Cyber Cloud 9.0 Update 2 Hotfix 1.

As a workaround for earlier versions, create a new protection plan with necessary parameters. You can continue backing up to an existing archive with a new backup plan to avoid creating duplicated backup files: