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Acronis True Image does not recognize hard drives when there is HP Backup & Recovery installed

This article applies to:

  • Acronis Backup Software
  • (!) Modern HP machines have preinstalled Cyberlink Recovery Manager instead of HP Backup & Recovery.

    All current Acronis products have no compatibility issues with Cyberlink Recovery Manager.

If Acronis product reports that it has not found any hard disks in Windows, the issue is probably in third party software blocking access to hard disks

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