Symptoms

After the upgrade of Acronis Cyber Protect Cloud APS from a previous version to the latest version 2.6 (Build 2708) daily subscription usage reporting might fail. Usages in subscriptions are not updated and it results in incorrect billing of end customers.

The following error messages can be found in Events.log:

WARNING E_WARNING: Attempt to read property "subscriptionId" on null File: /var/www/html/backupservice/app/UsageReport/TenantsMap/TenantsMap.php Line: 83