Domain

You need to manually set credentials for all machines that do not have the same username and password as the ones provided at the Acronis Group Server installation

If Primary Domain Controller of Windows 2000/2003 Active Directory goes down and Backup Domain controller automatically takes over, then Active Directory will be out of Sync after Primary Domain Controller is restored from a backup

How to collect Group Policies in a domain using Group Policy Management Console

The problem is in incorrect SSL certificate generation for intercomponent connections of Acronis products. As workaround, try disabling SSL encryption

The recommended way of using Acronis Universal Restore to migrate Active Directory with Domain Controller to a new machine with dissimilar hardware

To migrate a domain controller, back up with VSS and use Acronis Universal Restore for recovery

An attempt to connect to an Acronis Agent fails with "Active Directory is not available for the specified user. Cannot create MAPI profile. Probably, the user does not have a mailbox or Microsoft Exchange MAPI and CDO are probably out of date."

This has already been fixed. The fix is available in the latest build of the product

How to solve the problem when a bootable version of Acronis product cannot log you into the network where the image archive is, and keeps asking for the user name and password again and again

This article describes, how to install Acronis Backup successfully on a Microsoft Windows Read-Only Domain Controller.

Before installing the product on a read-only domain controller (RODC), log on to the primary (writeable) domain controller and perform one or more of the following steps, depending on which components you are installing on the read-only domain controller:

When connecting to RHEV Manager, make sure you include domain in the user name

Symptoms

  1. You are installing Acronis Disk Director 11 Advanced on a read-only domain controller (RODC);
  2. The installation fails;
  3. In the installation log there is a message similar to the following one:
    • If you selected to use an existing user for Acronis services:

      AddUserToLocalGroup: add user 'DOMAIN\administrator' to the group ''Backup Operators' failed with error '' (1313720)

The reason is that the backup was created with disabled VSS support

During a remote installation, you specify target machine name and IP adress and account. You receive this SER Code. Please specify the account user in full form "domain\user" or ".\user" for local user

Symptoms

  1. You are installing Acronis Agent for Windows on a read-only domain controller (RODC);
  2. The installation fails;
  3. In the installation log there is a message similar to the following one:
    • If you selected to use an existing user for Acronis services:

      AddUserToLocalGroup: add user 'DOMAIN\administrator' to the group ''Backup Operators' failed with error '' (1313720)

Summary:

In order to run Acronis Files Connect (formerly ExtremeZ-IP) Service under the credentials of a domain user, you must first allow the domain user the ability to "Act as part of the operating system."

Description:

Follow the steps below to do this (Note: That it usually takes a restart of the server before the changes will take effect):

The user under which you are trying to install is part of the "Deny log on as a service" user rights assignment policy

Make sure you have ports 9876 and 25001 open

This article applies to:

  • Acronis Backup Advanced 11.5 (Acronis Backup & Recovery 11.5)
  • Acronis Backup & Recovery 11

 

Symptoms

  1. You start remote installation of Acronis components.
  2. Installation fails with the following error messages:

    Failed to get information about remote machine

    Failed to connect to the service

    Failed to connect to Windows service

The "Log on as a service" right failed to be automatically added to the user under which you are trying to install

Back up Active Directory with Microsoft Ntbackup, then back up the server using Acronis True Image. Restore the server first with Acronis True Image, then restore Active Directory with Microsoft Ntbackup

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