A non-Acronis application blocks Port 69
How to proceed with the issue when after successful deployment, the target system is being system patched on every reboot
How to collect Acronis OS Deploy Server operations log
How to collect Acronis Snap Deploy Agent operations log
How to export the product's operation log in XML format
Provides information about the system in Acronis Linux
Lists all PCI devices
Try removing Acronis True Image Backup Archive Explorer to see if this resolves the issue
Uninstall Acronis True Image, delete the TrueImage subkey from Windows registry, and install Acronis True Image again
Peculiarities and limitations of using Acronis True Image corporate products with tape drives
What to do when only several computers are deployed successfully
How to investigate issues with Acronis PXE Server
Acronis Disk Director reboots in Windows Native Mode to commit pending changes, but the operation either fails with an error or completes with no result
You need to collect restore operation log and save it to an external/flash drive, a network share or a floppy disk
Try running Checkdisk and updating Acronis drivers to resolve the issue
How to troubleshoot and solve the issue
There can be several reasons why you are not able to locate the desired network share when booted from a standalone version of Acronis True Image
Obtaining cdrecord.log to troubleshoot issues with creating Acronis Bootable Media or with creating backups on optical discs
What the issue may be related to and how to overcome it
Acronis OS Selector fails to load with Starting Acronis Loader... or with an endless loop of error messages.
If the error message is MBR Error 3, then the last booted operating system starts.
How to run and view Windows System Information
How to obtain ftp.log file
How to proceed if an Acronis product freezes the system during the operation or installation
When contacting Acronis Support with a technical issue, it is recommended to have Acronis System Report at hand
How to collect logs of SnapAPI drivers in Linux
If a backup mount operation fails, Support Engineers may ask for TibMounter logs to investigate and solve the issue
Windows System Information file lets an Acronis Support Representative have a better insight into situation
The Acronis Linux Report output can be useful to diagnose an issue when running Acronis software from bootable media
This article applies to:
- Acronis True Image 11 Home
- Acronis True Image Home 2009
- Acronis Snap Deploy 3.0
- Acronis True Image Echo
(!) For Acronis Disk Director 11 see Acronis Disk Director 11 Home: Collecting System Information.
(!) For Acronis True Image 2014 see Acronis True Image 2014: Generating System Report.
(!) For True Image 2013 by Acronis see True Image 2013 by Acronis: Generating System Report.
(!) For Acronis True Image Home 2012 see Acronis True Image Home 2012: Generating System Report.
(!) For Acronis True Image Home 2011 see Acronis True Image Home 2011: Generating System Report.
(!) For Acronis True Image Home 2010 see Acronis True Image Home 2010: Generating System Report.
(!) For Acronis Backup & Recovery 10 see Acronis Backup & Recovery 10: Generating System Report.
(!) For Acronis Backup & Recovery 11 see Acronis Backup & Recovery 11: Generating System Report.
(!) For Acronis Backup 11.5 see Acronis Backup 11.5: Generating System Report.
(!) For Acronis Backup 12.5 see Acronis Backup 12.5 and 12: how to collect system information
How to create Dr. Watson crash dumps
Update Acronis Scheduler and recreate the tasks
Using memtest to check if the machine's memory is healthy