Detect

Manually start Acronis Agent, check Firewall settings, try disabling SSL encryption

If you install Acronis Disk Director Suite 10.0 or Acronis Disk Director Server 10.0 over Acronis Backup & Recovery 10, the latter product will not recognize hard disk drives on the machine

LOCAL SERVICE and NETWORK SERVICE must be present in the "Adjust memory quotas for a process" and "Replace a process level token" policies to let Acronis Management Console detect Acronis Group Server and Acronis Backup Server

Download the ISO image from the Acronis website to solve the issue

Network cannot be accessed from a machine booted from Acronis Bootable Media

Delete snapman and snapman380 registry values and update Acronis drivers

Acronis Snap Deploy does not properly recognize Windows images with Bootmgr in the first sector of the partition

Peculiarities and limitations of using Acronis True Image corporate products with tape drives

Use Linux-based Acronis Bootable Media with Windows-like representation to solve the issue

Acronis OS Selector does not support USB or SATA interfaces

Acronis Agent for Hyper-V is unable to back up virtual machines (or virtual drives) if the virtual drives storage is allocated on a CSV organized under Windows 2008 R2 environment

Delete two registry keys to fix the issue

Acronis Snap Deploy started supporting disks with GUID partition tables (GPT) and dynamic disks in version 4.

Acronis Snap Deploy 5 supports GUID Partition Table (GPT) partitioning scheme. Dynamic volumes (in Windows) can be deployed as basic volumes only.

Acronis Snap Deploy 4 supports GUID Partition Table (GPT) partitioning scheme. Dynamic disks currently are not supported for imaging and deployment. Detailed information here.

This is a warning that is safe to ignore. Warning has been removed from the latest build of Acronis Backup & Recovery 11, please update the product.

Issue is fixed in Acronis Backup 11.5 (Acronis Backup & Recovery 11.5). Acronis Secure Zone will be detected and displayed on the first connection to the Acronis Agent

If there are two or more operating systems in an archive, the product will detect only one

If Acronis product reports that it has not found any hard disks in Windows, the issue is probably in third party software blocking access to hard disks

Acronis Backup & Recovery 11/11.5 is fully compatible with Aladdin Secret Disk. Other Acronis products have limited compatiblity

You can create a rescue bootable media - a standalone version of Acronis True Image that you can use to boot a crashed machine or a machine without any operating system and restore an image of your system. Follow these instructions to create a bootable media.

Click "Detect tape devices" to update the information about the attached tape devices

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