You can make automatic copies of your backups using the "Dual Destination" option

Choose a different location or assign Local Administrator rights to Acronis Agent User

Internal disks and locally attached USB drives with NTFS file system are supported

What is staging and how to use it

Nothing happens when clicking "Select destination". The list of available locations for storing the backup does not open.

This article applies to:

  • Acronis True Image
  • Acronis Cyber Backup 12/12.5
  • Acronis Backup (Acronis Backup & Recovery) 11.7//1.5
  • Acronis Backup for VMware (Acronis vmProtect) 9


Old backups are deleted automatically according to the rules defined in the backup options. Read "Automatic cleanup rules" section in the user guide: local backups, backups in Acronis Cloud.

The backup menu option "Delete", which has always existed in the program, removes a backup completely, with all of its versions.

Detailed description of supported storage media in Acronis Cyber Protect Home Office and Acronis True Image

Backup task fails with the following error:

There is not enough space on the destination drive to perform a backup


You are backing up to a network share. Backups start failing with:

The credentials for 'path' are incorrect.


The user name or password is incorrect.


Access credentials to the network share have been changed since backup plan creation.


Update credentials for a network path in the backup plan:


Activity (backup, recovery, cleanup, etc) fails with the following error:

Failed to resolve the host name


Backup, replication or another activity fails with:

The path <path> does not exist.

For example: The path "F:/" does not exist.

Or, in older builds:

Windows error: (0x80070002) The system cannot find the file specified