Destination

Destination

You can make automatic copies of your backups using the "Dual Destination" option

Choose a different location or assign Local Administrator rights to Acronis Agent User

Internal disks and locally attached USB drives with NTFS file system are supported

What is staging and how to use it

Nothing happens when clicking "Select destination". The list of available locations for storing the backup does not open.

Backup task fails with the following error:

There is not enough space on the destination drive to perform a backup

Introduction

Old backups are deleted automatically according to the rules defined in the backup options. Read "Automatic cleanup rules" section in the user guide: local backups, backups in Acronis Cloud.

The backup menu option "Delete", that has always existed in the program, removes a backup completely, with all of its versions.

This article applies to:

  • Acronis True Image
  • Acronis Backup (Acronis Backup & Recovery) 11.7//1.5
  • Acronis Backup for VMware (Acronis vmProtect) 9

Symptoms

You are backing up to a network share. Backups start failing with:

The credentials for 'path' are incorrect.

or

The user name or password is incorrect.

Cause

Access credentials to the network share have been changed since backup plan creation.

Solution

Update credentials for a network path in the backup plan:

Symptoms

Activity (backup, recovery, cleanup, etc) fails with the following error:

Failed to resolve the host name

Symptoms

You have registered an account and specified your backup storage (Partner-owned backup storage). You have registered a machine in that account and run a backup to the specified storage. Later, you have changed the storage in the account settings and removed the old storage.

All backups running to this new storage fail. In PCS logs you will see errors like:

Symptoms

  1. You have Acronis Cyber Protect Cloud 8.0 or 9.0.
  2. Local backup offering item is enabled for a customer.
  3. However, the customer cannot select any local destination in a backup plan; Cloud destination is set by default and cannot be changed:

Cause

Issue in the product.

Workaround

Turn Local backup offering item off and then back on in the Account Management Console