Cyber Definitions Update

Acronis Cyber Protect: Troubleshooting failing "Updating Cyber Protect definitions" activities

Symptoms

Under Activities tab, you see one or more failed activities "Updating Cyber Protect definitions":

Activities can fail with "Failed to download NGMP definitions", "Failed to download VA definitions", "Failed to update definitions" and similar messages.

Acronis Cyber Protect Cloud: Updating Cyber Protect definitions fails with "Failed to update definitions"

Symptoms

Under Activities tab, you see one or more failed activities "Updating Cyber Protect definitions":
Activities can fail with "Failed to download NGMP definitions", "Failed to download VA definitions", "Failed to update definitions" and similar messages.
In netstat output, it can be seen that Acronis based ports are being used by other applications.