Cyber Definitions Update

Symptoms

Under Activities tab, you see one or more failed activities "Updating Cyber Protect definitions":

Activities can fail with "Failed to download NGMP definitions", "Failed to download VA definitions", "Failed to update definitions" and similar messages.

Symptoms

  • Under Activities tab, you see one or more failed activities "Updating Cyber Protect definitions":
  • Activities can fail with "Failed to download NGMP definitions", "Failed to download VA definitions", "Failed to update definitions" and similar messages.
  • In netstat output, it can be seen that Acronis based ports are being used by other applications.