Console

Console does not start on Windows XP or Windows 2003 with "Application error. The application failed to initialize properly (0xc0000135)"

You can restore Windows Boot Loader manually using Windows utilities

The Acronis Backup GUI has been tested on and proved to be fully compatible with the following Linux X window managers:

Symptoms

You attempt to login to https://cloud.acronis.com/ and recieve the following error message:

{"reason":"wcsServiceUnavailable","context":{"_internal":"100011:-1:-1"},"date":"2015-11-11T11:11:11.111111+00:00"}

Symptoms

  1. You updated to build 13400 from an earlier build of Acronis Cyber Backup 12.5 or Acronis Cyber Backup 11.5/11.7
  2. After update, it is impossible to log in to web console: a message "Loading..." appears, and then login page is shown again.
  3. If you check Acronis services, you notice that Acronis Management Server Service does not start.
  4.  The following error appears in logs:

To let Acronis products operate properly in the network, you need to open specific ports in Firewall settings.

You have removed several backup archives or have backed up a significant amount of data to the Cloud, but the Storage Usage still displays old values.

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