This has been fixed
Connection
Remote connection from Acronis Management Console to a machine booted from Acronis Backup & Recovery WinPE is not supported
Use SSL encryption
To resolve the issue, remove the "My Web Sites on MSN" folder from "My Computer" in Windows Vista or from "My Network Places" in Windows XP
This is a known issue
This has been fixed
As a workaround, add RecoveryMicrosoftExchangeConsole.exe to Windows Firewall exceptions
Make sure your Firewall software is not blocking the access
Description of how to establish a proper connection to Acronis Agent on Microsoft Exchange Server from Acronis Recovery for Microsoft Exchange Management Console
Use different credentials to access NAS
This is a known issue
You attempt to connect to the Web Console that runs as a Virtual Appliance on your ESX(i) Host. The connection will not be established or it takes several minutes in order to load the UI of the Web Console. You can reinstall the Virtual Appliance or one specific log to solve this issue.
Disable or update Bytemobile software on the machine to eliminate the issue. Also attempt to fix your LSP Layer or reset your winsock cache.
Wait 10 minutes after service start, clean up databases
This article applies to:
- Acronis Backup Advanced 11.5
A short overview of the network connections between Acronis OS Deploy Server and Acronis Snap Deploy Agent during image deployment process
Remove Acronis Storage Node from Acronis Management Server and add it back to fix the issue
When connecting to RHEV Manager, make sure you include domain in the user name
This is a false warning. This has been fixed
This has been fixed
Summary:
MassTransit servers and clients may report an inability to connect to a remote destination that is configured to use an IP address reserved for private internets (networks).
Description:
Organizations that require network connectivity internally, but do not require network layer connectivity outside of that organization may choose to use IP addresses that have been reserved for private internets. As indicated in RFC 1918, the Internet Assigned Numbers Authority (IANA) has reserved three specific blocks for such private internets. These blocks include:
Summary:
The MassTransit Log may display the following error: "Connection Closed because remote protocol was incompatible" This error results from an unsupported version of MassTransit calls another MassTransit, e.g. if MassTransit 2.x calls MassTransit 4.1
Acronis Managed Machine Service is not started
This is a known limitation with staging. You can only set options for the first backup location
Service is not started or is not completely initialized yet
Incorrect user name and password for the target machine have been specified
Service is not started or is not completely initialized yet
This article applies to:
- Acronis Backup & Recovery 10
- Acronis Backup & Recovery 11
This article does not apply to later versions like Acronis Backup 11.5.
Symptoms and cause of this issue depends on an error message you receive.
Please select the suitable error message:
Issue is fixed in Acronis Backup 11.5 (Acronis Backup & Recovery 11.5). Restart the "Acronis Managed Machine Service" to fix the issue
You can boot the machine from Acronis Bootable Media and manage it locally or remotely
The required component is not present on the target machine or the required component's service is not started
Make sure you have ports 9876 and 25001 open
This article applies to:
- Acronis Backup Advanced 11.5 (Acronis Backup & Recovery 11.5)
- Acronis Backup & Recovery 11
Symptoms
- You start remote installation of Acronis components.
- Installation fails with the following error messages:
Failed to get information about remote machine
Failed to connect to the service
Failed to connect to Windows service