Conflict

Symptoms

1. BitDefender is installed on the same machine with Acronis Snap Deploy

2. You try to add machines to the list by specifying a file with MAC addresses

3. Operation fails with error:

Failed to execute asynchronous action

Cause

 BitDefender conflicts with Acronis Snap Deploy 5.

Solution

Add the following folders to exclusions by BitDefender:

C:\Program Files\Acronis\ 

Symptom

Installation of Acronis True Image on Mac fails with the error message "Acronis software for business is installed on your Mac".

Cause

Acronis True Image is incompatible with other Acronis software on Mac. Any other Acronis programs must be uninstalled before installing Acronis True Image.