Computer

Reactivating your copy of Acronis True Image 2014 or moving the installation to a different machine

Synchronization of a folder between different machines with different Acronis accounts

Adding a machine to the Acronis Management Server fails with "The machine has already been registered". However the machine is not in the Acronis Management Server

Cloned machines have the same ID. Change the instance ID in Windows Registry to fix the issue

There are either not enough rights to back up the remote machine, or Acronis Agent serial key did not register properly

General instructions on how to enable Wake-on-LAN

Troubleshooting issues with Wake-on-LAN in Acronis Backup Advanced

Synchronization of a folder between different machines with the same Acronis account - basically, one user with two or more machines

Restoring to dissimilar hardware is not available on Mac (neither for OS X, nor for the Bootcamp partition).

Acronis Universal Restore is a free tool available for Acronis customers, which allows you to make the old system bootable on new hardware. This may be useful, for example, after replacing a failed motherboard or when deciding to migrate the system from one computer to another.

Restore to dissimilar hardware procedure:

Restoring to dissimilar hardware is not available on Mac (neither for OS X, nor for the Bootcamp partition).

Acronis Universal Restore is a free tool available for Acronis customers, which allows you to make the old system bootable on new hardware. This may be useful, for example, after replacing a failed motherboard or when deciding to migrate the system from one computer to another.

Restore to dissimilar hardware procedure overview:

Restoring to dissimilar hardware is not available on Mac (neither for OS X, nor for the Bootcamp partition).

Acronis Universal Restore is a free tool available for Acronis customers, which allows you to make the old system bootable on new hardware. This may be useful, for example, after replacing a failed motherboard or when deciding to migrate the system from one computer to another.

Restore to dissimilar hardware procedure overview:

Symptoms

Error "Video mode setup error: Error 0x1400006: Invalid video framebuffer parameters" occurs at computer boot time when you try one of the following:

  • Boot the computer from Acronis bootable media (Linux-based)
  • Use F11 feature (Acronis Startup Recovery Manager)
  • Perform a recovery, disk cloning or other operation, and a computer reboot was requested

Example error messages:

Example 1:

Acronis True Image is available in three packs (tiers): 1 computer, 3 computers, 5 computers.

If you have a 1-computer subscription, you can upgrade to a 3-computer or a 5-computer subscription. A 3-computer subscription can be upgraded to a 5-computer subscription.

To upgrade to a 3-computer subscription, you need to purchase an Acronis True Image (Essential, Advanced or Premium) for 3 computers. Three 1-computer subscriptions cannot be automatically summed up into a 3-computer subscription.

If you use the subscription-based version of Acronis True Image 2018/2019/2020/2021, you can manage the licenses manually at the Acronis website.

1. Go to https://account.acronis.com/, and then sign in with your Acronis account.

2. In the Products section, find Acronis True Image Essential, Premium or Advanced, and then click Manage:

Introduction

You can transfer your existing Acronis True Image license to a new computer, if the previously used computer becomes retired and is no longer used. In other cases, a new Acronis license must be bought for the new computer.

Pages