Because Acronis products work with the storage system of an operating system on a very low level, there is a small risk that different conflicts on this level can lead to an operating system crash during backup or other operations. Please follow the instructions below to troubleshoot these issues, depending on what operating system is being used..
I am having issues cloning a clustered VM from Acronis Manager Datacenter. What might be causing this, and how do I fix it?
This issue can happen when the host agents are having difficulties identifying the management server. To address this, please reinstall the Management Service and use FQDN or IP address in the connection setup (instead of host name as shown below).