Cleanup

Symptoms

Operation (backup, recovery, cleanup) fails with the following error:

Windows error: (0x8007051F) There are currently no logon servers available to service the logon request

Symptoms

  1. You set up a backup task with cleanup scheme By number of backups and choose to start cleanup before backup.

  2. After you run the backup several times, recovery points in Show backups show one more recovery point than the number of backups specified.

Cause

This is by design.

  1. You create a backup using Version 12 format.
  2. An operation with archive (e.g. applying retention rules) fails with the error message

    Failed to lock the file

Introduction

Almost always, the recommended and sufficient way to completely uninstall an Acronis Cyber Backup Cloud Agent for Linux is to follow Acronis Cyber Protect Cloud: manual uninstallation and execute (as root):

/usr/lib/Acronis/BackupAndRecovery/uninstall/uninstall -a

Symptoms

Backup, replication or another activity fails with:

The path <path> does not exist.

For example: The path "F:/" does not exist.

Or, in older builds:

Windows error: (0x80070002) The system cannot find the file specified