Check

Switch to the Expert mode and check expiration time on the dashboard

The issue is caused by the corruption in Acronis License Server database

The serial key you are attempting to enter is incorrect

Symptoms

  1. You have a backup stored in Acronis Cloud.
  2. When you click the Reconfigure, Recovery buttons or try to perform any other operation with the backup, a notification message appears, saying "An error occurred either during connection or on the server. Check your Internet connection, or try to sign out, restart the program and sign in again"

Description

Each time you start the Acronis Management Console, Acronis Backup checks if a new version of the software is available. If it is, the software provides a link for downloading a setup program of the new version.

If the check is not performed or you want to disable the update check, then please follow these steps:

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