Cannot apply plan

Symptoms

After updating to Acronis Cyber Protect 15 Build 28405, new protection plans cannot be created, existing protection plans cannot be run or applied.

Operations fail with one of the following errors:

The protection plan cannot be applied or updated as the device has no license

The protection plan cannot be run as the device has no license

At the same time, a license is assigned to the affected machine.

Symptoms

After updating to Acronis Cyber Protect 15 Build 28503, new protection plans cannot be created, existing protection plans cannot be run or applied, if destination is local (network share, disk, etc.)

Backup to Cloud works fine with the same license.

Operations fail with one of the following errors:

The protection plan cannot be applied or updated as the device has no license

The protection plan cannot be run as the device has no license