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When using Acronis Cyber Cloud you can protect your Office365 infrastructure with mailbox backup.

You log in to Cyber Protection console, click on Microsoft Office 365 tab, select a group to back up, click Backup, select any of the backup plans and click Apply.

You get an error without any error message:

You back up Office 365 mailboxes with Acronis cloud agent.

After you've navigated to Microsoft Office 365 in the backup management console and clicked Refresh, you notice this warning message in Activities:

Cannot connect to site 'SPO root'.