Reboot the machine to solve the issue
Build
Install the latest build of Acronis Backup & Recovery 10 (Build 11133)
As a workaround, uninstall the components that fail from Control Panel, and install them back using the installation file of build 11639.
This has been fixed
Shut down the appliance, unmount all volumes of guest systems, uninstall the appliance and then install the one from the new build
Delete snapman and snapman380 registry values and update Acronis drivers
General description of the build and a list of new features introduced
How to manually update Acronis Recovery for Microsoft Exchange Agent
You can export the computer names and the Acronis Agent build numbers into a text file using a script
The issue is caused by the flaw in the update installation. To resolve this issue, reinstall Acronis True Image Home 2011 Plus Pack as described in the Solution section
Make sure you have Windows AIK installed, and then build WinPE with the Acronis plug-in from Acronis Media Builder
Acronis Backup & Recovery 10 must be installed before installing Acronis Universal Restore
You can use Acronis Plug-in for WinPE to build BartPE
Download the new build and update components locally or remotely
Download the new build and run the update
Download and run the installation file
Download the installation file, extract it on a Windows machine, and then install the Acronis Agent for Linux
List of new features and fixes introduced in Acronis Backup & Recovery 10 Build 13762 (Update 5)
Uninstall the product and reattempt installation
Acronis Disk Director 11 is the current version of the Acronis Disk Director product line
Acronis WinPE plug-in is a modification of Acronis Backup & Recovery 10 Agent for Windows that can be added to a WinPE image to boot bare-metal or crashed machines
Delete the Acronis Storage Node to which the tape is attached and then create it again to solve the issue
Install an older version of dkms and rebuild SnapAPI
We recommend keeping your Acronis True Image up to date. Having a full or an upgrade license of Acronis True Image 2019 Standard you are eligible to download and install any new build (an update) of Acronis True Image 2019 for free. You are eligible to download and install any new build of Acronis True Image Advanced or Premium as long as your subscription is valid.
Downloading the update
We recommend keeping your Acronis True Image up to date. You are eligible to download and install any new build of Acronis True Image Essential, Advanced or Premium as long as your subscription is valid.Having a full or an upgrade license of Acronis True Image 2020 Standard you are eligible to download and install any new build (an update) of Acronis True Image 2020 for free.
We recommend keeping your Acronis True Image up to date. You are eligible to download and install any new build of Acronis True Image Essential, Advanced or Premium as long as your subscription is valid.Having a full or an upgrade license of Acronis True Image 2020 Standard you are eligible to download and install any new build (an update) of Acronis True Image 2020 for free.
Downloading the update
We recommend keeping your Acronis True Image up to date. You are eligible to download and install any new build of Acronis True Image Essential, Advanced or Premium as long as your subscription is valid. Having a full or an upgrade license of Acronis True Image 2021 Standard you are eligible to download and install any new build (an update) of Acronis True Image 2021 for free.
Downloading the update
We recommend keeping your Acronis True Image up to date. You are eligible to download and install any new build of Acronis True Image Essential, Advanced or Premium as long as your subscription is valid. if you have a perpetual or an upgrade license of Acronis True Image 2021 Standard you are eligible to download and install any new build (an update) of Acronis True Image 2021 for free.
We recommend keeping your Acronis Cyber Protect Home Office (formerly Acronis True Image) up to date. You are eligible to download and install any new build of the software as long as your Essentials, Advanced or Premium subscription is valid.
Acronis Support provides support in compliance with products support lifecycle: