Bug

When attempting to explore an archive, there pops up an Internet Explorer Script error

There is no WinPopup service in Windows Vista, Windows 7 or Windows Server 2008

Updating to the latest build of Acronis True Image 11 Home should resolve the issue

Quotas always exceed when Backup Location is on a network share or a network drive. This is a known issue

You create a backup plan with a pre-set template for schedule - "Weekly full, Daily incremental"

You expect to have only the set amount of full backups, but in fact each month one extra is generated on the first day of the month.

You are backing up data to a network share, and Validation is enabled in the backup plan. A recovery point is created, however, during the validation operation the target network share became temporary unavailable.

The process hangs at 89% and you see an "Interaction required" message in the Status column. When you click the activity to see details, it says: "Network location is unavilable at the moment". When you click Retry, it gives you an error message: "Cannot resume a command because it is not paused".

You are using a branded URL instead of the default cloud.acronis.com or DC-cloud.acronis.com.

You are backing up websites and/or mobile devices.

Once you log in to Backup Console to check the backups of your device/website or your customers' devices/websites, you try to check the recovery points, but receive an error message similar to the following:

Archive server error" and "JWT is issued by unregistered issuer

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